Start by scheduling a 1:1 evaluation. From there, we’ll determine whether Focused membership, private training, or a hybrid approach is the best fit for your dog and goals.

Yes. An active Focused membership is required before booking group sessions. Legacy members (Leashed / Unleashed / beginning tiers) may continue booking under their existing access. If your membership is not properly linked in the system, message us and we’ll update it manually.

Focused is our primary structured membership. It includes: • Weekly small-group blocks (max 4 dogs) • Access to Foundational sessions • Access to Advanced sessions (trainer approval required) • Special & Pop-Up events • Priority booking • Member portal access Focused is designed for serious progress, accountability, and long-term reliability.

Those tiers are no longer offered to new members. If you’re currently enrolled in one of those tiers: • You are grandfathered in at your current rate • You may continue booking eligible sessions • Nothing is being taken away

Yes. Focused includes access to foundational and advanced sessions. To avoid duplicate billing, cancel your previous lower-tier membership before enrolling in Focused.

Foundational Sessions are Structured public training focused on neutrality, reliability, and confident handling. Advanced Sessions are High-distraction field work emphasizing impulse control, distance control, and obedience under pressure. Trainer approval required.

Yes. Placement is based on readiness, behavior stability, and handler control. Movement between levels is determined by trainer evaluation to protect the training environment and safety of all members.

Limited-capacity sessions held in dynamic environments such as: • Being a helper for someone else's private lesson • Urban exposure • Community integration drills Placement is subject to trainer discretion and safety standards.

Focused is designed to protect the training environment. It prioritizes: • Consistency • Accountability • Serious participation • Real-world reliability Maintaining that structure ensures stronger progress for committed members.

Structured, customized training programs designed for: • Behavior modification • Obedience foundations • Confidence building • Reactivity • Complex behavior challenges Programs run Monday–Friday and can be tailored to your goals.

Focused = Structured group progression and ongoing accountability. Private Programs = Customized, high-intensity training tailored to your specific dog and goals. Many clients combine both.

Yes. Private clients may participate in group sessions when appropriate to support real-world exposure and social proofing.

We provide lifetime structured group support for dogs adopted through approved rescue partners. Our goal is not just adoption — but long-term success and stability.

Contact us with proof of adoption from an approved rescue partner. We will manually activate your access.

Contact us directly to discuss partnership opportunities and community support options.

Effective Date: 02-23-2026 1. Acceptance of Terms By accessing or using the TM Canine Services website, mobile application, booking platform, membership system, or related services (“Services”), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms, you must not use the Services. TM Canine Services reserves the right to modify these Terms at any time. Continued use of the Services after updates constitutes acceptance of the revised Terms. 1. Services Overview TM Canine Services provides private dog training programs, structured group training memberships, online educational content, community-based training events, and rescue partnership programs. Access to certain Services requires an active paid membership or approved account status. 1. Membership and Booking Structure Focused Membership Focused is the primary structured group membership. An active Focused membership is required before booking eligible group sessions. Booking access may be restricted or removed if membership is inactive, unpaid, canceled, or otherwise not in good standing. Legacy Memberships Previous tiers, including Leashed, Unleashed, or beginning-phase memberships, may retain booking access if grandfathered. TM Canine Services reserves the right to manage and adjust legacy access within the booking system at its sole discretion. Upgrading and Duplicate Subscriptions If a user upgrades to Focused membership, it is the user’s responsibility to cancel any prior lower-tier subscription to avoid duplicate billing. TM Canine Services is not responsible for overlapping subscription payments if a user fails to cancel a previous membership. 1. Trainer Discretion and Group Placement All group placement decisions are made at the sole discretion of TM Canine Services. We reserve the right to approve or deny placement in Advanced sessions, move a dog between levels, or remove a participant from a session if safety, structure, or training integrity is compromised. Safety and training standards take priority over access. 1. Payments and Subscription Fees By purchasing any program or membership, you agree to provide valid payment information and authorize recurring charges where applicable. All sales are final unless otherwise stated in writing. Subscription fees renew automatically unless canceled prior to renewal. Failure to cancel before renewal will result in continued billing. Prices may change at any time. Notice will be provided before renewal at a new rate where required. 1. Training Disclaimer and Assumption of Risk Dog training involves inherent risks, including but not limited to dog bites, dog fights, property damage, and injury to handlers, bystanders, or animals. By participating in any TM Canine Services training, you acknowledge and accept these risks. You are solely responsible for your dog’s behavior at all times. Participation in training does not guarantee specific behavioral outcomes. 1. User Conduct You agree not to engage in unlawful, harmful, or disruptive behavior while using the Services. You may not harass other participants, interfere with sessions, share access credentials, circumvent membership requirements, or record and distribute training materials for commercial purposes without written permission. Violation of these Terms may result in suspension or permanent removal without refund. 1. Intellectual Property 2. All content provided through the Services, including training materials, videos, logos, text, graphics, and course materials, is the property of TM Canine Services and protected by intellectual property laws. You may not reproduce, distribute, or use any content for commercial purposes without written consent. 1. User-Generated Content If you submit photos, videos, testimonials, reviews, or other content, you grant TM Canine Services a perpetual, royalty-free license to use, display, modify, and distribute such content for marketing or operational purposes. You represent that you have the legal right to submit any content you provide. 1. Third-Party Services The Services may integrate with third-party platforms, including payment processors and booking systems. TM Canine Services is not responsible for the policies, security practices, or interruptions of third-party services. 1. Limitation of Liability To the fullest extent permitted by Florida law, TM Canine Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services. 1. Indemnification You agree to defend, indemnify, and hold harmless TM Canine Services, its owner, affiliates, contractors, and staff from any claims, damages, or expenses arising from your participation in Services, your dog’s behavior, or your violation of these Terms. 1. Termination TM Canine Services may suspend or terminate access to the Services at its sole discretion if a user violates these Terms or compromises safety standards. 1. Governing Law and Dispute Resolution These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved through binding arbitration in Florida under the rules of the American Arbitration Association. You waive the right to jury trial and participation in class actions. 1. Contact Information For questions regarding these Terms: Email: TMCanineServices@gmail.com(mailto:TMCanineServices@gmail.com) Location: Port Orange, Florida By using TM Canine Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Effective Date: 02-23-2026 TM Canine Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, mobile application, booking system, membership platform, and related services (“Services”). By using our Services, you agree to the practices described in this Privacy Policy. 1. Information We Collect We collect information in the following categories: Personal Information Information you provide directly, including: Full name Email address Phone number Billing and payment information Dog information submitted for training Information submitted through forms, bookings, memberships, or direct communication Automatically Collected Information Information collected through your device and usage of our Services, including: IP address Device type and operating system Browser type Usage data such as session duration, pages visited, and booking interactions Diagnostic data to maintain security and performance 1. How We Collect Information We collect information when you: Create an account Purchase a membership or training program Schedule a booking Submit forms or inquiries Subscribe to communications Interact with the website or mobile application We may also collect information using cookies, analytics tools, and similar technologies to improve functionality and performance. 1. How We Use Your Information We use your information to: Provide and manage training services Process payments and subscriptions Manage memberships and booking access Communicate scheduling updates, reminders, and announcements Improve website and app performance Maintain security and prevent fraud Comply with legal obligations We do not sell or rent your personal information. 1. Payment Processing Payments are processed through secure third-party payment processors. TM Canine Services does not store full credit card numbers on its servers. Payment providers operate under PCI-DSS security standards and have their own privacy policies. 1. Sharing of Information We may share limited information with trusted third-party service providers for operational purposes, including: Payment processors Booking platforms Cloud hosting providers Email communication services Analytics providers These service providers are required to safeguard your data and use it only for authorized purposes. We may also disclose information if required by law or to protect the safety, rights, or property of TM Canine Services or others. 1. Data Storage and Security Your information is stored on secure platforms using industry-standard security measures. While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure. Use of our Services is at your own risk. 1. Cookies and Tracking Technologies We use cookies and similar technologies to: Improve website functionality Remember user preferences Analyze site traffic and engagement Enhance user experience You may adjust browser settings to limit or disable cookies, though some features of the Services may not function properly. 1. Membership and Booking Data Membership status and booking eligibility are stored within our systems to manage access to group sessions and training services. If a membership is canceled or inactive, booking access may be restricted. 1. Your Privacy Rights You may request to: Access the personal data we hold about you Correct inaccurate information Request deletion of your data Withdraw consent for certain communications To make a request, contact us at: TMCanineServices@gmail.com(mailto:TMCanineServices@gmail.com) We may retain certain data as required by law or for legitimate business purposes. 1. Communications We may contact you through: Email SMS (if opted in) In-app notifications Phone You may opt out of promotional emails using the unsubscribe link provided. Transactional communications (such as booking confirmations and payment notices) may still be sent as necessary for service operation. 1. Data Retention We retain personal information only as long as necessary to provide Services, maintain membership records, comply with legal obligations, resolve disputes, and enforce agreements. 1. Third-Party Links Our website or app may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. 1. Updates to This Policy We may update this Privacy Policy at any time. Changes take effect upon posting to our website or app. Continued use of the Services after updates constitutes acceptance of the revised policy. 1. Contact Information TM Canine Services Port Orange, Florida Email: TMCanineServices@gmail.com(mailto:TMCanineServices@gmail.com) Phone: 386-301-2011 By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Effective Date: 02-23-2026 By accessing, booking, or participating in any TM Canine Services training sessions, group events, private programs, community events, online services, or related activities (“Services”), whether in person or through our website or mobile application, you acknowledge and agree to the following: 1. Assumption of Risk You understand that working with dogs and participating in training activities involves inherent risks. These risks include, but are not limited to: Dog bites or scratches Dog fights Property damage Personal injury Injury caused by your own dog or another participant’s dog Injury occurring in public or off-leash environments You voluntarily and knowingly assume all risks associated with participation in TM Canine Services activities. 1. Release of Liability You hereby waive, release, and discharge TM Canine Services, its owner, employees, contractors, assistants, volunteers, and affiliates from any and all claims, liabilities, demands, damages, or causes of action arising out of or related to participation in Services. This release applies to any injury, death, loss, or property damage, whether caused by negligence or otherwise, to the fullest extent permitted by Florida law. 1. Responsibility for Your Dog You acknowledge and agree that: You are solely responsible for your dog’s behavior and safety at all times. Your dog must be up to date on vaccinations and free of contagious illness. You will follow all trainer instructions and safety protocols. You will maintain physical control of your dog unless otherwise directed. Failure to comply may result in removal from a session without refund. 1. Trainer Discretion & Removal TM Canine Services reserves the right to: Deny participation in any session Move a participant between training levels Remove a dog or handler from a session if safety, structure, or training integrity is compromised Safety and training standards take priority over continued participation. 1. Minor Participants If a minor is handling a dog, the parent or legal guardian assumes full responsibility for the minor’s actions and participation. 1. Indemnification You agree to indemnify, defend, and hold harmless TM Canine Services, its owner, staff, and affiliates from any claims, damages, liabilities, costs, or attorney’s fees arising from: Your participation Your dog’s behavior Your violation of any agreement or instruction 1. No Guarantees Dog training results vary based on consistency, environment, handler follow-through, and individual dog temperament. TM Canine Services does not guarantee specific behavioral outcomes. 1. Media Release By participating in Services, you grant TM Canine Services permission to use photos or videos of you and your dog for promotional, educational, or marketing purposes unless you provide written notice opting out. 1. Binding Effect This agreement is binding upon you, your heirs, assigns, personal representatives, and estate. 1. Governing Law This waiver shall be governed by and interpreted under the laws of the State of Florida. 1. Acknowledgment By booking, attending, or participating in any TM Canine Services activity, you acknowledge that you have read, understood, and agreed to this Liability Waiver & Participation Agreement. This agreement applies to all current and future participation in TM Canine Services activities. Contact Information: TM Canine Services Port Orange, Florida TMCanineServices@gmail.com(mailto:TMCanineServices@gmail.com) 386-301-2011