Frequently Asked Questions
Welcome to the TM Canine Community — Volusia County’s most flexible, hands-on, real-world dog training system. Whether you’re building obedience, confidence, neutrality, reactivity control, or off-leash reliability, we offer structured memberships and training programs designed to meet you where you are — and grow with you.
Membership Options (Group Dog Training)
Leashed Membership ($14.99 Monthly) (FREE for eligible shelter adoptions)
Your entry into the TM Canine Community. Ideal for dogs learning structure, public manners, and foundational obedience skills.
Includes:
Leashed group training blocks held at the same location for consistency.
Group sizes are capped (typically 12–15 dogs) to maintain training quality.
Access to county-wide Pop-Up Group Lessons For Free.
Full access to all online training programs & courses.
Foundational obedience, leash manners, calm greetings, public behavior, and CGC preparation.
Drop-in friendly when space allows (some sessions require advance sign-up).
Leashed events are designed for steady progress, repetition, and confidence-building in a supportive group environment.
Unleashed Membership ($29.99 Monthly)
For owners ready to move beyond the basics into consistency, reliability, and real world control.
Includes everything in Leashed, plus:
Advanced group training blocks, capped at 7 dogs per session.
Long-line and off-leash reliability work.
Group recall around distractions.
Distance commands and higher-level obedience.
Rotating locations to build adaptability and confidence.
Advance registration required for all Unleashed sessions.
Increased individual coaching and handler feedback.
Unleashed is built for teams ready to train in higher-distraction environments with clear structure and expectations.
Focused Small Group Blocks - $75 Monthly (New)
A premium option for teams who want guaranteed weekly training in a very small, structured group, without committing to private lessons.
Includes:
Access to one Focused Small Group Block per week
Capped at 4 dogs per session
Focused Blocks offered weekly
First-come, first-served booking (one block per dog per week)
Higher reps, tighter criteria, and individualized coaching
The Focused Group Lesson membership is separate from Leashed and Unleashed events, but it does include access to pop-up sessions.
Focused Blocks are designed to replace multiple private lessons with consistent weekly progress. Focus Block members train exclusively within Focused Blocks and do not attend community group sessions and events.
Free Rescue Dog Memberships!
Dogs adopted from Southeast Volusia Humane Society, Edgewater Animal Shelter, or other TM Canine rescue partners receive a free lifetime Leashed (Basic) membership.
Includes access to:
Leashed group training blocks (subject to capacity).
Pop-Up Lessons.
Online training programs.
To claim your free membership, email a copy of your adoption paperwork. Upgrades to Unleashed or Focused Blocks are available at any time.
Pop-Up Group Lessons (Included with all membership subscriptions)
Pop-Up Lessons are bonus real-world group sessions created when private clients request additional dogs or people for specific training scenarios.
Held anywhere in Volusia County.
No additional cost.
RSVP recommended when required.
Perfect for building confidence, neutrality, and public manners.
Event Locations & Registration
Leashed Groups:
Same location for consistency
Drop-in friendly when space allows
Sign-up required when capacity is reached
Unleashed Groups:
Rotating locations
Advance registration always required
Locations sent privately to registered participants
Focused Small Group Blocks:
Weekly block options
Capped at 4 dogs per session
All group events are capped to maintain training quality. Membership provides access to available group blocks. Attendance is subject to capacity.
Private Training Options (1:1 Dog Training)
Private Consultation ($85)
A private 60-minute consultation to assess your dog’s behavior, lifestyle, and training goals. Perfect for understanding where your dog stands and choosing the right training path with zero pressure.
Includes:
One-on-one behavior assessment.
Review of lifestyle and goals.
Training plan recommendations.
Overview of memberships and bundle options.
Clear guidance for next steps.
📍 Your Choice of Location:
In-home anywhere in Volusia County.
Or a nearby park or public setting. Travel fees may apply outside the Ormond–Edgewater area.
Private Lessons (1:1 Training)
If your dog needs it — we can train it.
Common focuses include (never limited to):
Basic & advanced obedience.
Reactivity, fear, and anxiety.
Puppy training & confidence building.
Rescue dog rehabilitation.
Off-leash reliability & recall.
Behavior modification & aggression control.
CGC preparation & testing.
Household manners, crate work, and structure.
Leash manners & public etiquette.
Confidence drills, exposure, and socialization.
Pick-Up & Train transitions.
Any custom training goal unique to your dog.
There are no restrictions on what your program can include.
Flexible Training Bundles
Choose a bundle and use your sessions however you prefer.
Bundle Options: 3-Day • 5-Day • 10-Day • 20-Day • 30–40-Day
Your sessions act like training credits and can be applied to: ✔ Private Lessons. ✔ Pick-Up & Train. ✔ CGC Prep. ✔ Behavioral Sessions. ✔ Urban Boot Camp. ✔ Mixture of Programs.
Use sessions back-to-back for fast progress or spread them out for long-term development. Your bundle adapts as your dog grows. When you can’t attend, we send video progress clips so you can stay fully connected to your dog’s training.
Pick-Up & Train Program
Board-and-train results — without sending your dog away.
How It Works:
Purchase a training bundle (3–40 days).
We pick up your dog.
Train in real-world environments.
Send progress videos.
Drop your dog back home ready to perform
Program Highlights: ✔ Bundle-based system. ✔ Pick-up & drop-off included. ✔ Fully customized training plans. ✔ Daily progress videos. ✔ Real-world exposure for lasting results.
Bundle Focus Options:
3–5 Day Kickstart: Fast improvements & leash foundations.
10–15 Day Growth: Confidence & intermediate obedience.
20–25 Day Advanced: Behavior transformation & control.
30–40 Day Mastery: Off-leash reliability & distraction mastery.
Urban Boot Camp (Bundle Add-On)
Street-smart confidence building around crowds, noise, traffic, movement, and real-world distractions.
CGC Prep Program & Certification (Bundle Add-On)
Full Canine Good Citizen preparation plus official AKC certification when ready.
Leashed Membership — $14.99/month (Free for eligible shelter adoptions)
Leashed is the foundation of the TM Canine Community and is ideal for dogs learning structure, public manners, and obedience skills.
Includes: • Access to weekly Leashed group training blocks held at the same location for consistency. • Group sizes are (typically 12–15 dogs) to maintain training quality. • Access to Pop-Up Group Lessons. • Foundational obedience, leash manners, calm greetings, recall foundations, public behavior, and CGC preparation. • Full access to all online training courses.
Leashed sessions are drop-in friendly when space allows. Advance sign-up may be required when sessions are capped.
Unleashed Membership — $29.99/month
Unleashed is designed for teams ready to move beyond the basics into real-world reliability and control.
Includes everything in leashed plus: • Advanced group training blocks capped at 7 dogs per session. • Long-line and off-leash reliability work. • Distance commands and group recall under distraction. • Public-space etiquette and real-world scenario training. • Rotating weekly training locations to build adaptability and confidence. • Advance registration required for all Unleashed events.
Smaller group sizes allow for increased coaching and clearer communication.
Focused Small Group Blocks — $75/month
Focused Small Group Blocks are a premium training option for teams who want consistent weekly training in a very small, structured group without committing to private lessons.
Includes: • Access to one Focused Small Group Block per week. • Sessions capped at 4 dogs. • Two Focused Blocks offered weekly. • First-come, first-served booking. • Higher reps, clearer criteria, and more individualized coaching.
Focused Blocks are designed to replace multiple private lessons with predictable weekly progress.
Rules for Focused Blocks: • Each dog may attend one Focused Block per week. • Focused Block members train exclusively within Focused Blocks. • The Focused Lesson membership is separate from Leashed and Unleashed events, but it does include access to pop-up sessions.
When a Focused Block spot opens, it is offered to the waitlist to maintain training quality and availability.
Free Rescue Dog Memberships
Dogs adopted from Southeast Volusia Humane Society, Edgewater Animal Shelter, or other TM Canine rescue partners receive a free lifetime Leashed membership.
Includes: • Access to Leashed group training blocks (subject to capacity) • Access to Pop-Up Group Lessons • Full access to online training courses
To claim, email a copy of your adoption paperwork. Upgrades to Unleashed events or Focused Small Group Blocks are available at any time.
Pop-Up Lessons
Pop-Up Lessons are bonus real-world group training sessions created when private clients request additional dogs or people for specific training scenarios.
• Open to Leashed, Unleashed and Focused Block Group members. • Held anywhere in Volusia County. • No additional cost. • RSVP recommended when required.
Event Locations
• Leashed groups are held at the same weekly location for consistency.
• Unleashed groups rotate locations, with details sent privately to registered participants.
• Focused Small Group Blocks are held at designated locations communicated to enrolled members.
• Pop-Up Lessons are held at flexible locations throughout Volusia County.
Location updates and special announcements are shared in the Group Discussion Tab on the website or mobile app.
Event Registration
• Leashed events are capped to maintain quality. When sessions reach capacity, additional blocks will be added.
• Unleashed events always require advance registration. When sessions reach capacity, additional blocks will be added.
• Focused Small Group Blocks require booking and are capped. When sessions reach capacity, additional blocks will be added.
• Pop-Up Lessons are announced as needed, with RSVP recommended.
All group events are capped to maintain training quality. Membership provides access to available group blocks, and attendance is subject to capacity.
Changing Memberships
• Members may switch between Leashed, Unleashed, and Focused Small Group Blocks at any time.
• Only one membership lane may be active at a time.
• To switch, cancel the current membership and purchase the new plan.
• There are no long-term commitments.
Training progress is not always linear. Dogs may move forward or back between training options based on confidence, behavior, and training goals.
1. Some dogs progress from Leashed to Unleashed. While some dogs benefit from starting in Focused Small Group Blocks and later transitioning into Leashed or Unleashed.
2. Some dogs temporarily move to a lower-distraction setting to rebuild confidence or clarity.
Each dog is enrolled in one training lane at a time.
3. Leashed and Unleashed members do not attend Focused Small Group Blocks, and Focused Block members do not attend Leashed or Unleashed groups.
4. Memberships are flexible and can be changed as your dog’s needs evolve. To switch training options, simply cancel the current membership and activate the new plan. There are no penalties or long-term commitments.
5. Trainers may recommend a change when it better supports your dog’s success, comfort, or long-term progress. Final decisions are always made collaboratively with the handler as progression is guided by readiness, not a fixed timeline.
Joining is quick and easy! Unlock structured training, community access, and member-only options.
1. Visit TMCanineServices.com or open the TM Canine app.
2. Choose your plan: Leashed (Basic), Unleashed (Advanced), or Focused Small Group Blocks (limited availability).
3. Create your account and complete checkout.
4. Confirm your subscription.
5. Start training! Access available group training blocks, pop-up lessons, and member discussion forums.
Leashed Events
1. Leashed group events are held at the same location each week to support consistency and easy attendance.
2. Each Leashed session is run as a scheduled group block with limited capacity.
3. Location details, updates, and reminders are always available in the Group Discussion tab on the TM Canine Community app or website.
Unleashed Events
1. Unleashed group events are held at rotating locations to build real-world skills and adaptability.
2. Each Unleashed session is a scheduled, capped group block and always requires advance registration.
3. Exact locations are sent directly to registered members a few days prior to the event.
4. General reminders and updates are also posted in the Group Discussion tab.
Focused Small Group Blocks
1. Focused Small Group Blocks are scheduled, premium training sessions designed for consistent weekly progress in a very small group setting.
2. Each Focused Block is run as a capped training block with a maximum of 4 dogs.
Focused Blocks: • Are offered as two scheduled blocks per week.
• Require advance booking.
• Are limited to one block per dog per week.
• Do not rotate casually between groups. (Leashed and Unleashed) Pop-ups are exceptions.
• Are designed to replace multiple private lessons with predictable weekly training.
1. Focused Small Group Blocks are held at designated locations communicated directly to enrolled members through the Group Discussion tab.
2. Because Focused Blocks are capacity-based, spots are limited and may require joining a waitlist when full.
Event Updates & Community Chat
1. All event-specific information including weather updates, parking notes, timing changes, or special instructions is shared in the Group Discussion tab (Events).
2. Members are encouraged to ask questions, connect with one another, and prepare for upcoming sessions using this space.
Accessing Locations (App – Recommended)
1. Open the TM Canine Community app and log in.
2. Navigate to the Group Discussion tab to view locations, updates, and group discussions.
3. Enable push notifications to receive alerts for Unleashed and Pop-Up events.
Accessing Locations (Website)
1. Log in at TMCanineServices.com.
2. Click the Group Discussion tab.
3. View the latest posts for dates, times, locations, and updates.
Summary
1. Leashed events are held at the same location each week and require sign-up when capped.
2. Unleashed events rotate locations and always require advance registration.
3. Focused Small Group Blocks are capped, scheduled sessions with limited availability.
4. All event details, locations, updates, and communication are centralized in the Group Discussion tab.
Adopting a rescue dog is life-changing! We partner with animal rescues to give adopters the training, tools, and community they need to build a lasting bond with their new dog.
Free Lifetime Membership.
Unlimited basic group events & pop-ups.
Online training courses & forums.
Expert support to help your rescue adjust and thrive.
Training And Support.
Obedience, confidence, and behavior programs.
Solutions for fear, reactivity, and anxiety.
Step-by-step guidance from experienced trainers
Community.
Share tips, encouragement, and progress.
Connect with other adopters and trainers.
Stay supported throughout your dog’s journey.
Personalized Help.
Tailored training plans.
Targeted behavior support.
Confidence-building from day one.
📩 Adopted from one of our rescue partners? Email your adoption paperwork to claim your free lifetime Leashed membership and start your training journey today.
Step 1: Contact Us.
Email TMCanineServices@gmail.com or use the contact form on our site or app.
Attach your adoption paperwork from one of our rescue partners, such as:
Edgewater Animal Shelter.
Southeast Volusia Humane Society.
Step 2: Get Your Code.
We’ll verify your paperwork.
You’ll receive a unique lifetime membership code by email.
Step 3: Redeem.
Log in at TMCanineServices.com.
Go to the Join & Train tab on the mobile app or website and select the leashed membership and then simply enter your code.
Step 4: Start Training.
Unlock unlimited leashed (basic) group events, pop-ups, online courses, and trainer support.
Access tailored training plans and community discussions.
💡 Need help? Email TMCanineServices@gmail.com or call 386-301-2011 and we’ll guide you through it.
✨ Welcome to the TM Canine Community — where every rescue dog gets the support they deserve.
Give your adopters free lifetime access to professional dog training, online courses, and a supportive community — at no cost to you or them.
The Rescue Partner Program helps adopters succeed, strengthens the human–dog bond, and reduces returns to shelters.
How it works.
Reach Out – Email TMCanineServices@gmail.com or use our contact form.
Share Info – Tell us about your organization and adoption process.
Partner Up – We’ll create a simple, custom partnership plan.
Promote – Share the program with adopters using our ready-to-go instructions.
Verify – Adopters send us their adoption paperwork to receive their free lifetime membership.
Support – We stay connected to help your adopters succeed.
Why partner with us?
Boost successful, long-term adoptions.
Reduce returns due to behavioral challenges.
Give adopters access to expert training and support.
Strengthen your reputation — all at zero cost to your organization.
📩 Let’s work together to give every rescue dog the best chance at success.
Email TMCanineServices@gmail.com or call 386-301-2011 to get started.
Effective Date: September 26, 2024
Welcome to TM Canine Services! These Terms of Use (“Terms”) govern your access to and use of our mobile application, website, and any related products or services (collectively, the “Services”).
By downloading, installing, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not use our Services.
Please read these Terms carefully before proceeding.
Acceptance Terms.
By using the Services, you confirm that you:
Have read and understood these Terms and our Privacy Policy.
Agree to comply with all applicable laws, rules, and regulations.
Understand that TM Canine Services may modify these Terms at any time.
We will make reasonable efforts to notify users of material changes, but it is your responsibility to review the Terms periodically. Continued use of the Services after any changes constitutes acceptance of the updated Terms.
2. License & Permitted Use.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for personal, non-commercial purposes.
You agree not to:
Engage in any unlawful, fraudulent, defamatory, or harmful activity.
Harass, threaten, or abuse other users or staff.
Circumvent, disable, or interfere with security-related features.
Copy, reproduce, modify, or distribute any content without prior written consent.
Attempt unauthorized access to any accounts, systems, or networks.
Violation of this section may result in immediate account suspension or termination and may subject you to legal action.
3. User Accounts.
Certain features require creating an account. You agree to:
Provide accurate, complete, and current information.
Keep your login credentials confidential.
Notify us immediately of any unauthorized access.
We reserve the right to suspend or terminate accounts without prior notice if we believe you have violated these Terms.
4. Payments & Subscription Fees
Some Services (including dog training programs and premium content) require payment. By purchasing, you agree to:
Provide valid payment information.
Authorize TM Canine Services or its payment processors to charge the applicable fees.
Important:
All sales are final unless expressly stated otherwise.
Prices are subject to change, and we will notify you before any renewal at a new rate.
You are responsible for any applicable taxes or transaction fees.
5. Intellectual Property Rights.
All content in the Services—including text, graphics, images, logos, videos, and software—is the property of TM Canine Services or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not use our content for commercial purposes without express written permission.
User-Generated Content:
If you submit photos, reviews, feedback, or other content, you grant TM Canine Services a perpetual, irrevocable, royalty-free, worldwide license to use, display, modify, and distribute that content in connection with our Services. You represent and warrant that you have the rights to any content you submit.
6. Third Park Links & Services.
Our Services may contain links to third-party websites or tools. TM Canine Services:
Does not control or endorse such third-party sites.
Is not responsible for their content, privacy practices, or policies.
Your use of third-party services is subject to their terms and conditions.
7. Disclaimers & Limitation of Liability.
The Services are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee that:
The Services will be uninterrupted or error-free.
Defects will be corrected.
The content will be accurate or up-to-date.
To the fullest extent permitted by law, TM Canine Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services.
8. Indemnification.
You agree to defend, indemnify, and hold harmless TM Canine Services, its owners, officers, employees, and affiliates from and against all claims, damages, liabilities, costs, or expenses arising from:
Your use of the Services.
Your violation of these Terms.
Any infringement of third-party rights caused by you.
9. Termination.
We may, at our sole discretion, suspend or terminate your account or access to the Services without notice if you violate these Terms. Upon termination, you must immediately cease using the Services.
10. Governing Law & Dispute Resolution.
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Binding Arbitration: Any disputes will be resolved by binding arbitration through the American Arbitration Association. You waive the right to participate in class actions or jury trials.
11. Updates to these terms.
We reserve the right to modify these Terms at any time. Updates will take effect upon posting within the app or on our website. Your continued use after updates constitutes acceptance of the revised Terms.
12. Contact information.
For questions regarding these Terms:
Email: TMCanineServices@gmail.com
Mail: 517 Legume Drive, Port Orange, FL 32127
By using TM Canine Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
Effective Date: September 26, 2024
At TM Canine Services, your privacy and trust are our priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile app, website, and related services. By using our services, you agree to the practices described in this policy. If you do not agree, please discontinue use immediately.
We comply with all applicable data protection laws and Google Play Store requirements to ensure your information is handled responsibly.
1. Information We Collect.
We collect two categories of information:
✔ Personal Information — Provided directly by you, such as:
Full name
Email address
Phone number
Billing details
Any other information submitted through forms, bookings, or communications with us
✔ Automatically Collected Information — Gathered through your device and interactions, including:
Device ID, IP address, browser type, operating system
App interaction details (e.g., session length, navigation patterns)
Technical diagnostics to maintain performance and security
2. How We Collect Information.
We collect data through:
✔ User-Provided Information — When you:
Create an account
Book services or make purchases
Submit questions or support requests
✔ Automatic Tracking — Using cookies, analytics, and similar technologies to improve service quality and app performance.
3. Why We Collect Information.
Your data is collected and processed for purposes including:
Delivering & Improving Services — To ensure smooth app functionality and enhance user experience
Communication — To send service updates, training reminders, promotional offers, and respond to inquiries
Security — To detect fraud, prevent unauthorized access, and protect accounts
Compliance — To meet regulatory requirements and maintain industry standards
4. How We Use, Share & Store Your Information.
Use: To process transactions, provide customer support, improve features, and personalize your experience.
Sharing: We do not sell or rent your personal information. We may share limited data with trusted third-party service providers (e.g., payment processors, cloud hosting) solely for operational purposes. These parties must follow strict confidentiality and security requirements.
Storage & Security: Your information is stored on secure, industry-compliant servers. Payment information is encrypted and processed in compliance with PCI-DSS standards.
5. Cookies & Tracking Technologies.
We use cookies and similar tools to:
Save preferences and customize your experience
Analyze app performance and improve features
Integrate with analytics services such as Google Analytics
Managing Cookies: You can adjust your device or browser settings to restrict cookies, though this may limit functionality.
6. Managing Your Data & Privacy Rights.
You have the right to:
Request a copy of your personal data
Correct inaccuracies
Request deletion of your data
Withdraw consent to data collection
To exercise your rights, contact us at:
TMCanineServices@gmail.com or mail 517 Legume Drive, Port Orange, FL 32127.
7. Communication Preferences.
We may contact you via:
Email & In-App Notifications — For service updates, community announcements, and promotions
SMS/Text — For booking confirmations and reminders (opt-in only)
Opt-Out: You may unsubscribe from promotional emails at any time via the unsubscribe link in the email or by updating your settings in the app.
8. Policy Updates.
We may update this Privacy Policy at any time.
Minor changes will be posted within the app.
Significant changes will be announced via email or in-app notifications.
Continued use of our services after changes are posted constitutes acceptance of the updated policy.
9. Contact Information. For questions or privacy-related concerns: 📧 Email: TMCanineServices@gmail.com 📍 Address: 517 Legume Drive, Port Orange, FL 32127 📞 Phone: 386-301-2011
By using the TM Canine Services app, website, or related services, you confirm that you have read, understood, and agreed to this Privacy Policy.
Your trust matters—thank you for being part of our community.
Effective Date: August 13th, 2025
By accessing, booking, or participating in any TM Canine Services training, events, or activities—whether in person, online, or through our mobile app—you acknowledge, understand, and agree to the following:
Assumption of Risk.
You understand that working with animals carries inherent risks, including but not limited to bites, scratches, property damage, or injury caused by your own dog or another dog. You voluntarily assume all risks associated with participation in TM Canine Services activities.
2. Release of Liability.
By agreeing to these terms, you waive, release, and discharge TM Canine Services, its owners, employees, contractors, volunteers, and affiliates from any and all liability for injury, death, loss, or property damage arising from participation in our services, regardless of cause or negligence.
3. Responsibility for Your Dog.
You agree that:
You are solely responsible for your dog’s behavior and safety at all times.
Your dog will remain up-to-date on vaccinations and parasite prevention.
You will follow trainer instructions to maintain a safe environment for all participants.
4. Indemnification.
You agree to indemnify and hold harmless TM Canine Services from any claims, damages, or expenses (including attorney’s fees) arising out of your participation, your dog’s behavior, or violation of these terms.
5. No Guarantees.
While TM Canine Services will make every reasonable effort to help you and your dog succeed, results vary based on individual circumstances. No specific outcomes are guaranteed.
6. Acknowledgment & Agreement.
By using our website, mobile app, booking services, or participating in any event, you confirm that you have read, understood, and agreed to this Liability Waiver & Terms of Use. You further agree that this waiver will remain valid for all current and future participation in TM Canine Services activities.
📩 Contact Information TMCanineServices@gmail.com 517 Legume Drive, Port Orange, FL 32127 386-301-2011